Privacy Policy

1. Introduction

Welcome to EasyOTP, operated by Heaberlin Ventures LLC d/b/a EasyOTP ("EasyOTP", "we", "us", or "our").

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website https://www.easyotp.dev and related services (collectively, the "Service").

By using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

a. Information You Provide

We collect information that you provide directly to us, including:

• Account details – name, email address, password (hashed), and organization details.
• Billing information – when you purchase credits or paid plans.
• OTP request data – recipient phone numbers or email addresses, chosen channel (SMS, email, or voice), and message content.
• Support requests – information you provide when contacting our support team.

b. Automatically Collected Data

When you use the Service, we automatically collect certain information, such as:

• IP address, browser type, and device details.
• Usage logs (e.g., timestamp, delivery status, verification outcome).
• Basic analytics (traffic and engagement statistics).
• Cookies and similar technologies (for authentication and analytics).

We do not sell or share your personal information for advertising purposes.

3. How We Use Information

We use the information we collect to:

• Operate, maintain, and improve the Service.
• Send and verify one-time passwords (OTPs) on your behalf.
• Manage user accounts, billing, and credits.
• Communicate with you about updates, service notices, and support.
• Prevent fraud, abuse, and unauthorized access.
• Comply with legal and regulatory obligations.

4. How We Share Information

We may share information only as necessary to provide the Service:

• Vendors and service providers (e.g., SMS carriers, email delivery platforms, payment processors).
• Compliance and legal authorities when required by law.
• Business transfers in the event of a merger, acquisition, or sale of assets.

We require all third parties to safeguard your data and use it only for the intended purpose.

5. Data Retention

We retain OTP logs, account, and billing information for as long as necessary to provide the Service and comply with our obligations. You may request deletion of your data by contacting us at [email protected].

6. Security

We implement administrative, technical, and physical safeguards—including encryption and access controls—to protect your information. However, no system is completely secure, and you use the Service at your own risk.

7. International Transfers

Because OTP delivery may involve international routing (e.g., cross-border SMS), your information may be transferred and processed in countries outside your own. We take steps to ensure appropriate data protection regardless of location.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal information.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent where applicable.

To exercise any of these rights, contact us at [email protected].

9. Children's Privacy

Our Service is not directed to children under 16, and we do not knowingly collect information from anyone under that age. If you believe a child has provided us data, please contact us for prompt removal.

10. Cookies and Tracking

We use cookies and similar technologies to maintain sessions, remember preferences, and gather limited analytics. You can disable cookies in your browser settings, but some features may not function properly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at https://www.easyotp.dev/privacy, and the effective date will be updated accordingly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact: